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    We are Customer Experience Experts

    We are Customer Experience Experts

    If you aim to revolutionize your interactions with customers and employees, we can assist you in delivering exceptional experiences.

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    TEX-Team of Experts

    TEX-Team of Experts

    We are here to support your business with CX-EX Management programs, allowing you to concentrate on what truly matters: your customers.

     
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    Discover how we can help you design and manage your CX-EX Management program, from strategy to solution implementation. 

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    Trasforma i segnali in azione con la numero 1 Experience Platform

    Transform signals into action with our top-notch Experience Platform
    We implement cutting-edge platforms for CX-EX management, equipped with powerful AI to analyse data, extract insights, identify patterns, anticipate needs, predict customer behaviours, and take real-time action. Deliver personalized and unforgettable experiences.
    Explore our Experience Management Solutions
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    Act, Learn & Transform

    Digital CX Analytics


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    AI & Semantic Technology

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    Who we are
    We are an independent company recognized as one of the leading service and solution providers in the Customer Experience field. Our expertise lies in guiding businesses to deliver the best CX-EX for their customers and employees.

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    We are an independent company recognised as one of the leading service and solutions providers in the field of Customer Experience. We specialise in helping businesses deliver the best CX-EX for their customers and employees.

    About Us


    Who We Are
    News
    Careers
    Certifications

    Legal


    Ethical Code
    Quality Policy
    Privacy & Data Protection
    Terms & Conditions
    Cookie Policy
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OMEGA3C_Staging-v5
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  • English (UK) Italiano
1 Article
MarTech ×
Come superare le sfide dell’ecosistema MarTech per una Customer Experience di valore
Negli ultimi anni, il panorama tecnologico del marketing si è evoluto a una velocità straordinaria. Le aziende si trovano oggi a gestire un ecosistema sempre più complesso, fatto di piattaforme, strum...
Artificial Intelligence Customer Experience MarTech Omnichannel
24 Jun 2025
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WHO WE ARE

We are an independent company recognized as one of the leading service and solution providers in the Customer Experience field. Our expertise lies in guiding businesses to deliver the best CX-EX for their customers and employees.

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Agent Experience Management Analytics Platform Artificial Intelligence Center of Excellence (CoE) Contact Center Experience Customer Centricity Customer Experience Customer Feedback Customer Journey Customer Loyalty Customer Service CX (R)Evolution Data Driven Digital Experience e-Commerce Employee Experience Experience Level Agreements GenAI Knowledge Management KPI Lavoro Ibrido MarTech Omnichannel Performance Self-Service Sentiment Analysis Text Mining User Experience Virtual Assistant Workforce Management


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