Consulting & Services
TEX-Team of Experts
We're here for you. We support your business in CX-EX Management programs so you can focus on what truly matters: your customers.
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On this page: Strategy + Software + Services = Success | Business Consulting | Professional Services | TEX-Team of Experts
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| Strategy + Software + Services = Success
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Business Consulting
|
Professional Services
|
TEX-Team of Experts
We add value to your business.
Success doesn't happen by chance. It takes years of experience and implementation, as well as dedication and determination.
We are a proactive partner that provides you with the right people, tools, and technology for your needs. Our consultants and professional service experts are here to help you elevate your Customer Experience and VoC Management program to a level of excellence. The uniqueness of our solutions, services, and methodologies, combined with our accumulated experience, ensures you excellent performance at the lowest possible cost.
We add value to your business.
Success doesn't happen by chance. It takes years of experience and implementation, as well as dedication and determination.
We are a proactive partner that provides you with the right people, tools, and technology for your needs. Our consultants and professional service experts are here to help you elevate your Customer Experience and VoC Management program to a level of excellence. The uniqueness of our solutions, services, and methodologies, combined with our accumulated experience, ensures you excellent performance at the lowest possible cost.
Strategy + Software + Services = Success
OMEGA3C offers a modern and holistic approach to transforming customer and employee experiences at every touchpoint along the customer journey, making your CX & VoC Management strategy operational throughout the entire organisation.
Business Consulting
We help businesses holistically transform
customer and employee experiences to
add value with immediate business results.
Business Consulting
We help businesses holistically transform customer and employee experiences to add value with immediate business results.
Professional Services
When the right expertise, best practices, and technological innovation come together, you achieve a successful CX-EX Management program to build lasting relationships with your customers and employees.
Professional Services
When the right expertise, best practices, and technological innovation come together, you achieve a successful CX-EX Management program to build lasting relationships with your customers and employees.
Explore how we can help you design and manage your CX-EX Management program, from strategy to solution implementation.
Customer Experience e VoC Management
Digital Experience Analytics
Customer Service e Contact Center Experience
Employee Experience e VoE Management
From Strategy to design to implementation and configuration of the best CX Management solution. We prioritize, enable processes through operational best practices and organizational change management for “Close the Loop”.
After the GoLive we remain by your side to verify the use of the features and make the most of AI insights to achieve operational excellence, better CX-EX and increase ROI.
From Strategy to design to implementation and configuration of the best CX Management solution. We prioritize, enable processes through operational best practices and organizational change management for “Close the Loop”.
After the GoLive we remain by your side to verify the use of the features and make the most of AI insights to achieve operational excellence, better CX-EX and increase ROI.
Explore how we can help you design and manage your CX-EX Management program, from strategy to solution implementation.
TEX-Team of Experts
as a Service
Our TEX Team - composed of Technical Experts and Customer Experience Consultants - is capable of managing world-class Operational CX-EX Management programs with technical insights, skills, and continuous innovation. TEX Service consists of a team of individuals with decades of experience in managing CX-EX and VoC Management programs, as well as Contact Centers, both in terms of technology and roles held, and across various industry sectors. The expertise of the TEX Team is based on international standards, including COPC-CX and Operational Customer Experience Management (OCEM), ISO, Six Sigma, PCI.
TEX-Team of Experts
as a Service
Our TEX Team - composed of Technical Experts and Customer Experience Consultants - is capable of managing world-class Operational CX-EX Management programs with technical insights, skills, and continuous innovation. TEX Service consists of a team of individuals with decades of experience in managing CX-EX and VoC Management programs, as well as Contact Centers, both in terms of technology and roles held, and across various industry sectors. The expertise of the TEX Team is based on international standards, including COPC-CX and Operational Customer Experience Management (OCEM), ISO, Six Sigma, PCI.
Explore our Solutions: CX-EX OCEM Solutions | Contact Center Solutions
We Work together
with you as
"ONE CX-TEAM"
Meet our TEX experts - CX Management Team of Experts and find out how we work with clients to achieve their goals, we're here to help you.
SOLUTIONS & CONSULTING
Our Consulting & Solutions Provider offer covers the entire framework of CX-EX & VoC Management and Customer Interaction.Choose Your Experience
CX-EX e Voc-VoE Management Solutions
Contact Center Experience Solutions
We are CX-Experts
Who We Are
Talk to our experts!
Choose what interests you and schedule a meeting/demo.
Time is valuable for everyone.
We are the first to want to provide you with information in the fastest and most comprehensive way possible.
Our Expert Team is at your disposal.
- Choose the topic you want to delve into or the solution for which you request an online demo from the agenda.
- Propose a date/time that is most convenient for you for the meeting/demo with our experts.
- Add any important information in the notes to focus your interest.
- You will receive a confirmation email and an invitation on the Microsoft Teams platform.
We are waiting for you. OMEGA3C Expert Team
Explore Experience
We are Customer Experience Experts
Customer Experience
Employee Experience
Digital Experience
Contac Center Experience
Explore Services
TEX-Team of Experts
Customer Experience e VoC Management
Digital Experience Analytics
Customer Service e Contact Experience Center
Employee Experience e VoE Management
OMEGA3C S.r.l.
Corso Magenta, 46 - 20123 Milano - Italia
+39 (02) 9439.55.51