Welcome to the concept of the OMEGA3C Signature Experience
OMEGA3C is the Official Sponsor of Medallia Experience World Tour London, June 12 for a day of bold ideas, breakout sessions, and brilliant connections.
The future of Customer Experience is here!
During the event we chose to give all participants a very special pencil: it is not just a writing tool, but a small symbol of our way of understanding the Customer Experience. Once finished, it can be planted in the ground to make a “forget-me-not” flower bloom .
A simple gesture, but full of meaning: it tells of the care, attention and time needed to create something beautiful and lasting. Exactly as we do every day with CX projects.
OMEGA3C cultivates every experience with a structured, concrete and human approach. Like that pencil, our services are also designed to generate value that grows over time – transforming every interaction with the customer into an opportunity for continuous relationship and improvement.
AThrough solid methodologies, international best practices and cutting-edge technologies, we accompany companies in building increasingly relevant and memorable paths.
"We are Customer Experience Experts"
Successful CX
requires a
strategic Partnership
Our TEX Team - Technical Experts and Consultants - is capable
of managing world-class CX programs with technical
insights, expertise, and continuous innovation.
Are you ready for the CX (R)Evolution?
We are here to guide you towards Customer Experience and VoC Management strategies and programs that can help your organization deliver extraordinary customer and employee experiences that positively impact business results and be more competitive than ever.
.
Customer Experience is increasingly a strategic business driver, the #1 Priority for companies that want to create successful experiences. We make our resources available to you, we share best practices and proven approaches, together with innovative AI technology, to create any CX-EX and VoC Management program and manage the CX (R)Evolution.
Are you ready for the CX (R)Evolution?
We are here to guide you towards Customer Experience and VoC Management strategies and programs that can help your organization deliver extraordinary customer and employee experiences that positively impact business results and be more competitive than ever.
Customer Experience is increasingly a strategic business driver, the #1 Priority for companies that want to create successful experiences. We make our resources available to you, we share best practices and proven approaches, together with innovative AI technology, to create any CX-EX and VoC Management program and manage the CX (R)Evolution.
SOLUTIONS & CONSULTING
Our Consulting & Solutions Provider offering covers the entire framework of CX-EX & VoC Management and Customer Interaction.
Consulting & Services
Choose your Experience
CX-EX and Voc-VoE Solutions
Contact Center Experience Solutions
We are CX-Experts
Who we Are
SOLUTIONS & CONSULTING
Our Consulting & Solutions Provider offering covers the entire framework of CX-EX & VoC Management and Customer Interaction.
Consulting & Services
Choose your Experience
CX-EX and Voc-VoE Solutions
Contact Center Experience Solutions
We are CX-Experts
Who we Are
Business Lessons on Growth from the Garden by Fred Reichheld
Fred Reichheld thinks the same way as us... read more: Continue...
We Work together
with you as
"ONE CX-TEAM"
Meet our TEX - CX Management Team of Experts and learn how we work with clients to achieve their goals, we are here to help.