Who We Are
We are an independent company recognised as one of the leading service and solutions providers in the field of Customer Experience. We specialise in helping businesses deliver the best CX-EX for their customers and employeei
You are reading: Home | About: Who We Are
On This Page: Integrity, Partnership, Reliability, and Performance | Mission | CX Management | We think different
On This Page:
| Integrity, Partnership, Reliability
|
Mission
|
CX Management
|
We think different
We work to create all-round value with a positive impact for all stakeholders.
We assist companies in taking their customers' experience to the next level, transforming technological investments into powerful business solutions. We contribute to the CX (R)Evolution of companies through next-generation AI-driven technology, our consulting services, and professional expertise. With the necessary skill sets and know-how, international experience, best practices, and the adoption of our partners' best technological solutions, we help drive companies' CX transformation.
We work to create all-round value with a positive impact for all stakeholders.
We assist companies in taking their customers' experience to the next level, transforming technological investments into powerful business solutions. We contribute to the CX (R)Evolution of companies through next-generation AI-driven technology, our consulting services, and professional expertise. With the necessary skill sets and know-how, international experience, best practices, and the adoption of our partners' best technological solutions, we help drive companies' CX transformation.
Integrity, Partnership, Reliability, Performance
These are the fundamental values we offer and want to share with our customers. We aim to be a long-term strategic partner.
Integrity, Partnership, Reliability, and Performance
These are the fundamental values we offer and want to share with our customers. We aim to be a long-term strategic partner.
Our Mission
To help companies achieve the best possible Customer Experience, driving change, creating value, and fostering a customer-centric culture.
Our Mission
To help companies achieve the best possible Customer Experience, driving change, creating value, and fostering a customer-centric culture.
CX Management is
our "Core Business"
The most successful companies have already adopted our Operational CX & VoC Management services within their organisation.
CX Management is
our
"Core Business"
The most successful companies have already adopted
our Operational CX & VoC Management services within
their organisation.
“We think different”
We use the best technology by engaging People, optimizing Processes, and improving Performance to add value to your business.
“We think different”
We use the best technology by engaging People, optimizing Processes, and improving Performance to add value to your business.
JOIN US
At the heart of every great success there are always the talented people who work with us, ingenious, passionate and determined to achieve their goals. Thanks to our people and their skills, we make a difference, to build relationships of trust with our customers and our partners. Join our team to create successful experiences.
PROFESSIONAL SERVICES & CONSULTING
Strategy, People, Processes, and Technology: What kind of experience do you want to offer your customers?
The answer to this simple question defines metrics, processes, tools, and technologies available today to automate and streamline operational processes, to deliver the highest possible quality and a better Customer Experience. Discover how OMEGA3C helps businesses design, implement, and manage the new CX (R)evolution.
SOLUTIONS & CONSULTING
Our Consulting & Solutions Provider offer covers the entire framework of CX-EX & VoC Management and Customer Interaction.Consulting & Services
Choose Your Experience
CX-EX e Voc-VoE Management Solutions
Contact Center Experience Solutions
We are CX-Experts
We're here!
Discover how we can assist you.
In over 25 years of operation, we have successfully faced and resolved many challenges in managing Customer Experience.
Contact us. Call +39 02 94.39.5551 or fill out the form and tell us what you need: you will receive the answer you're looking for.
Explore Experience
We are Customer Experience Experts
Customer Experience
Employee Experience
Digital Experience
Contac Center Experience
Explore Services
TEX-Team of Experts
Customer Experience e VoC Management
Digital Experience Analytics
Customer Service e Contact Experience Center
Employee Experience e VoE Management
OMEGA3C S.r.l.
Corso Magenta, 46 - 20123 Milano - Italia